Personal injury software for primary care practices
Primary care physicians see accident patients for follow-up, send them on to specialists, and often know their history better than anyone else on the case. MediFlow 360 gives primary care practices one shared case with the attorney and the specialists, so the accident-related visits, referrals and lien have their own place.
Where primary care fits in a PI case
A patient may come in after an emergency room or urgent care visit, or call their own doctor first. The physician documents the accident-related complaints, may order imaging, and refers to specialists such as orthopedics, neurology, physical therapy or mental health. Attorneys often ask for primary care records because they cover the patient before and after the accident. Accident-related visits may be billed to health insurance or MedPay, or carried on a lien or letter of protection, depending on the patient and the case.
What MediFlow 360 does for primary care practices
Accident visits on their own case
The accident-related visits sit on a shared PI case with the attorney and the other providers, apart from the patient's regular appointments.
Referrals out to specialists
Refer to imaging, orthopedics, neurology, therapy or mental health from the case. The referral carries the case details, and everyone on the case sees the appointment once it's booked.
Records the firm can see
Signed visit notes for the accident-related care are visible to the attorney on the case, without a records request for each visit.
Liens and LOPs for accident-related care
Send liens and letters of protection for e-signature with a full audit trail, and keep the signed copy on the case.
A per-case ledger
The accident-related visits you put on the case go on its itemized ledger, and the firm sees the current balance anytime.
Working with your current systems
You keep your EHR. Yes, we can connect it, and we set it up when you need it.
Who uses it
Front desk staff, referral coordinators, billing staff, medical records staff and practice managers. Physicians' signed notes flow into the case.
Frequently asked questions
The attorney sees what's on the shared case, based on their access. That's the records your practice adds for the accident-related care.
Yes. Referrals and scheduling are part of the shared case, so the specialist gets the case details with the referral and you can see the appointment once it's booked.
Yes. Which charges go on the lien is your practice's decision. The ledger shows the charges you put on the case, and that's the balance the firm sees.
No. You keep it. Yes, we can connect it, and we set it up when you need it.
Yes. MediFlow 360 is HIPAA compliant, with AES-256 encryption, role-based access and an audit trail on every action.
Related resources
- MediFlow 360 for medical providers
- LOP tracking for providers
- MediFlow 360 for urgent care
- MediFlow 360 for multi-specialty practices
- MediFlow 360 for mental health
- MediFlow 360 for physical and occupational therapy
- MediFlow 360 for imaging centers
- What is MedPay?
- Records request letter generator
- Attorney portal
Give accident-related care its own case.
Early access is open for primary care practices.