Ask the record.
Keep the case moving.
Pulse Chat is the in-product assistant for the questions that stop a case in its tracks. Ask about a claim, an exam, or the next workflow step and get a grounded answer from the record both sides rely on.
A question lands. The record answers.
Type a question or tap a starter prompt. This is a scripted preview with fictional patients — it shows exactly how Pulse answers patient, product, and personal-injury questions.
This is a scripted demo with fictional patients — not medical or legal advice. Pulse Chat is in early access.
One assistant. One case memory.
Pulse Chat answers the three things your team asks all day — about a patient, about the platform, and about personal injury — without leaving the work.
Patient & claim lookup
Ask about any patient by name and Pulse pulls their claim status, attorney, insurance, balance, and exam history — without digging through the case file.
How-to & product help
Ask how to do something — generate a records request, run intake, review before billing — and Pulse explains it and points you to the right page.
Personal-injury knowledge
Ask the PI questions that come up daily — medical liens, lien stacking, letters of protection — and get a clear, plain-language answer in seconds.
Instant, in-context answers
Pulse answers right where the work happens. No tab-switching, no waiting on a coworker, no hunting through a knowledge base for the one note you need.
Grounded in your data
Answers are pulled from the patient and case records you already have — claim status, exams, liens — so what Pulse tells you matches what's on file.
Onboards new staff fast
New team members can just ask instead of interrupting someone. Pulse turns tribal knowledge into answers anyone can get on day one.
From a question to the next move.
Ask in plain language
Type a question the way you'd ask a coworker — "what's the status on Maria Delgado?" or "how do I send records for a demand?" No special syntax.
Pulse finds the answer
Pulse figures out what you're asking — a patient, a how-to, or a PI question — and pulls the relevant record or knowledge to answer it.
You get a grounded reply
Pulse answers in seconds with the specifics — claim status, exam history, or the step you need — and links you to the right page when there's one.
Keep working, no tab-switching
The answer comes to you in the flow of work, so the team spends less time searching and asking around and more time on the case.
The questions that keep work from waiting.
Pulse Chat handles patient lookups, product how-tos, and personal-injury questions — the things that usually mean a screen-hunt or a tap on a coworker's shoulder.
Answers for everyone on the case.
For front-desk & care teams
Answer patient and attorney questions on the spot. Pulse surfaces the claim status, next visit, or exam history without opening five screens.
- Instant patient and case lookup by name
- No waiting on billing or a coworker to answer
- Faster, more confident phone and front-desk calls
For billing teams
Get the how-to and the context you need mid-task. Pulse explains the workflow and points you to the right tool instead of a manual.
- How-to answers grounded in the platform
- Quick checks on balances and lien status
- Less time hunting through docs and notes
For new hires
Onboard in days, not months. New staff ask Pulse the PI and product questions they'd otherwise need a senior teammate to answer.
- Plain-language answers to PI questions
- Self-serve product help on day one
- Less interruption of experienced staff
Questions about Pulse Chat.
Pulse Chat is in early access
Give the case team an answer.
Ask once. Get the case detail, workflow step, or PI context without stopping the work.
Request a demo