The work keeps arriving. Pulse keeps the case moving.
Pulse is MediFlow 360's AI agent for the repetitive middle of a personal injury case. It triages what arrives, starts intake, reviews exams, and brings the shared record into focus before either side has to chase it down.
One agent. One case. Every handoff accounted for.
Each capability works from the same live case context, so the provider, attorney, and patient are not rebuilding the story in separate places.
Pulse Inbox
Every provider gets a dedicated email, fax, and SMS line. Pulse reads every inbound message, classifies it, and files it against the right case — liens, records requests, payments, and more.
Explore Pulse InboxPulse Intake
Pulse texts patients and runs the entire intake conversation over SMS — collecting every field, document, and insurance and attorney detail — then files a complete case record with no data entry.
Explore Pulse IntakePulse Review
Pulse quality-checks every exam before billing — documentation, coding, and lien amounts — then holds it at a final human approval gate so a person signs off before anything is billed.
Explore Pulse ReviewPulse Chat
Anyone on the team can ask Pulse about a patient's claims or exams, how to do something in the platform, or a general personal-injury question — and get an instant, grounded answer.
Explore Pulse ChatPulse Insights
Pulse turns the caseload it already tracks into live dashboards — total billed to lien, open vs. settled cases, average lien balance, and breakdowns by law firm, provider, and accident type.
Explore Pulse InsightsPulse Radar
Pulse watches the whole portfolio and surfaces what needs attention first — exams waiting to be billed, stale cases needing a call, missing signatures, and revenue dips — ranked by urgency and dollars at stake the moment you log in.
Explore Pulse RadarPulse Summary
Pulse pulls a single claim's billing, lien and offer status, payment, treatment progress, and key dates into one plain-language overview — then reframes the same facts for the provider, the patient, and the attorney.
Explore Pulse SummaryNot seven tools. One continuous read of the case.
One agent, many jobs
Pulse isn't seven separate tools bolted together. It's a single AI agent that works across the whole platform — triaging, intaking, reviewing, answering, and summarizing — with shared context on every case.
Humans stay in control
Pulse surfaces its reasoning and holds the exceptions for a person. Anything low-confidence or high-stakes is routed to your team, and nothing is billed without a human signing off.
The front desk that never sleeps
Messages get triaged, patients get texted, and exams get reviewed around the clock. Pulse handles the repetitive middle so your team can focus on the work that needs judgment.
Pulse is in early access
Put Pulse to work on the case.
Let Pulse triage arrivals, start intake, and review exams while both sides work from the same record.
Request a demo