Personal injury software for urgent care clinics
Urgent care is often the first place an accident patient is seen, sometimes before they've talked to a lawyer. MediFlow 360 gives urgent care clinics one shared case with the attorney and the providers who see the patient next, so the first-visit record and its bill stay with the case as it moves on.
Where urgent care fits in a PI case
Patients walk in the same day or the day after an accident, or an attorney who just took the case sends them over. The clinic documents the visit, may take x-rays, and refers the patient on to follow-up care such as chiropractic, orthopedics or primary care. Attorneys often ask for the urgent care record first because it's the earliest medical record after the date of loss. Some visits are billed to health insurance or MedPay, and others are carried on a lien or letter of protection once the attorney is known.
What MediFlow 360 does for urgent care clinics
Walk-ins and attorney referrals on one case
A walk-in who mentions an accident, or a patient an attorney sends over, gets a shared case with the accident and attorney details as soon as they're known.
The first-visit record, shared with the firm
When the visit note and any x-ray report are signed, the attorney on the case can see them. Nobody needs a records request just to get the first-visit note.
Referrals to follow-up care
Refer the patient to the next provider from the case. The referral carries the case details, and everyone on the case sees the appointment once it's booked.
Liens and LOPs once the attorney is known
When an attorney takes the case, send the lien or letter of protection for e-signature with a full audit trail and keep the signed copy on the case.
One visit, one clear balance
The visit and any x-rays go on an itemized ledger for the case. The firm sees the balance, so your charges are in front of them with everyone else's when the case resolves.
Working with your current systems
You keep your urgent care EHR and billing system. Yes, we can connect it, and we set it up when you need it.
Who uses it
Front desk and registration staff, PI billing staff, medical records staff and clinic managers. Providers' signed visit notes flow into the case.
Frequently asked questions
You can still see and document the patient as usual. When an attorney takes the case, add them to the shared case and they see your records and balance based on their access.
Yes. Referrals and scheduling are part of the shared case, so the next provider gets the case details with the referral.
Once the visit note is signed and on the case, the attorney can see it in the attorney portal.
No. You keep it. Yes, we can connect it, and we set it up when you need it.
Yes. MediFlow 360 is HIPAA compliant, with AES-256 encryption, role-based access and an audit trail on every action.
Keep the first visit on the case from day one.
Early access is open for urgent care clinics.