Personal injury software for interpreters and medical transportation
Some personal injury patients need an interpreter at their appointments or a ride to get there, and those services are often billed on the same case as the care. MediFlow 360 gives interpreter agencies and medical transportation companies a place on the shared case, with the appointment, service records, lien and balance next to the providers they support.
Where interpreters and transportation fit in a PI case
The provider's office or the attorney books the interpreter or the ride, usually for a specific appointment. The agency or company documents the service: the appointment, the times, the interpreter or driver, and for rides the pick-up and drop-off. You don't treat the patient; you make the appointment possible. Your charges are part of what the case has to cover, and they are usually carried on a lien or letter of protection. Because each service is tied to an appointment on someone else's schedule, a moved appointment changes your day too.
What MediFlow 360 does for interpreters and transportation
Requests tied to the appointment
A referral from the provider or the attorney lands on the shared case with the patient, accident and attorney details, and the appointment is on the same case.
The schedule you depend on
Appointments are on the shared case, so you can see the visit your interpreter or driver is booked for, and the time the provider has it scheduled for.
Service records on the case
Add the interpreter session record or trip log to the case, and the attorney can see it alongside the provider's records.
Liens, LOPs and the ledger
Send the lien or letter of protection for e-signature with a full audit trail. Each session or trip is a line on the itemized ledger, and the firm sees the balance.
Working with your current systems
You keep your scheduling or dispatch software. Yes, we can connect it, and we set it up when you need it.
Who uses it
Interpreter agency coordinators, transportation dispatchers, billing staff who handle PI accounts, and owners and managers. The providers and attorneys who book the services work on the same case.
Frequently asked questions
Yes. You're on the case for the services you deliver, with your own ledger, liens and balance next to the treating providers.
Session records or trip logs you add to the case are visible to the attorney in the attorney portal, along with your itemized balance.
Yes. Appointments are on the shared case, so you see the same appointment the provider and attorney see, based on your access.
You keep it. Yes, we can connect it, and we set it up when you need it.
Yes. MediFlow 360 is HIPAA compliant, with AES-256 encryption, role-based access and an audit trail on every action.
Related resources
- MediFlow 360 for medical providers
- LOP tracking for providers
- MediFlow 360 for multi-specialty practices
- MediFlow 360 for home health
- MediFlow 360 for primary care
- MediFlow 360 for physical and occupational therapy
- What is a letter of protection (LOP)?
- Scheduling PI patients and cutting no-shows
- Attorney portal
Put your sessions and rides on the case.
Early access is open for interpreter agencies and medical transportation companies.