Prescreen flag: tell scheduling
When a prescreen answer needs a closer look, flag it for the scheduling team before the visit.
- Staff
- Imaging
Practices import this playbook into MediFlow in one click. It starts in Watch only mode, so nothing goes out until the practice is ready.
Is it a fit?
When to use it
Use it when certain prescreen answers mean a technologist or the scheduling team should check before the patient comes in.
When not to use it
Skip it if a technologist reviews every prescreen by hand.
Why it helps
A prescreen answer that's missed until the visit can mean a wasted trip. Flagging it early gives your team time to sort it out.
How it works
What starts it, what has to be true, and what happens next.
When
- A prescreen is completed.
Only if
- An answer is one your practice marked for review.
Then
- The scheduling team gets a flag on the case.
Steps
- A patient finishes their prescreen.
- MediFlow checks the answers your practice marked for review.
- If one is flagged, scheduling gets a task.
- The team checks before the visit.
Works well with
- AI voice agent · Schedule + prescreenSchedule + prescreen
An AI voice agent calls a newly referred patient, asks the prescreen questions and hands off to scheduling.
- AI voice agent · Prep reminderPrep reminder: MRI with contrast
An AI voice agent calls the patient before a contrast MRI to go over the prep steps your practice has approved.
See it on your own cases
We'll show you how this playbook would run in your practice, and which others fit with it.