Report late: tell the reading team
When a report is running late, let the reading team know.
- Staff
- Imaging
Practices import this playbook into MediFlow in one click. It starts in Watch only mode, so nothing goes out until the practice is ready.
Is it a fit?
When to use it
Use it when finished exams sometimes wait for a report and law firms are waiting on it.
When not to use it
Skip it if your reading team already tracks every open exam on its own list.
Why it helps
Law firms often can't move a case until the report is in. A heads-up to the reading team keeps late reports from slipping further.
How it works
What starts it, what has to be true, and what happens next.
When
- An exam is finished.
Only if
- The report isn't in by the time your practice expects it.
Then
- The reading team gets a notice.
Steps
- An exam is finished.
- MediFlow watches for the report.
- If it runs late, the reading team gets a notice.
- The notice closes once the report is in.
Works well with
- Workflow · Outside imagesImages not in from the outside site
When prior images from another site haven't arrived, tell staff so they can follow up.
- Workflow · Weekly open claimsWeekly open claims list to each law firm
Send each law firm a regular list of their open claims with your practice, so everyone works from the same list.
See it on your own cases
We'll show you how this playbook would run in your practice, and which others fit with it.